User Guide: When a token is Delisted or Renamed

Written By Ehsaan XP

Last updated 5 months ago

Before you start

  • Delisted = your exchange stops trading the token, usually with separate deadlines for deposits and withdrawals. Some venues later convert leftover balances to a stablecoin, but that is not guaranteed and timing varies. (Binance)

  • Renamed/Migrated = the project changes ticker/contract or redenominates. Some exchanges auto-swap to the new ticker at a published ratio and timeline; others require you to withdraw and perform the swap elsewhere. Example: MKR → SKY at 1:24,000, with set suspension times. (Binance)

  • In SageMaster: nothing to do inside the app—the token is hidden from the Basket view and skipped in rebalancing; the rest of your Basket continues normally.

If a token is DELISTED

What it means (plain English):

Trading halts on your exchange. There’s typically a withdrawal window after trading stops; once that closes, the exchange may end support entirely. Some venues announce potential post-withdrawal conversions to a stablecoin, but only per their policy. Always follow the dates in your exchange’s notice. (Binance)

Action checklist

  • Confirm the official dates

    ☐ Find the exchange announcement.

    ☐ Note three deadlines: trading stop, deposits stop, withdrawals stop. (Many venues cite a withdrawal grace period—for example, Binance describes withdrawals generally ceasing about three months after delisting.) (Binance)

  • Choose where to move the token

    ☐ Option A: another exchange that still lists the token.

    ☐ Option B: a self-custody wallet that supports the token’s network.

    ☐ To discover active venues, check market-listing aggregators (e.g., coinmarketcap.com) and look at the Markets / Market Pairs tab to see exchanges and pairs. (CoinMarketCap)

  • Withdraw safely (if still open)

    ☐ Match the network exactly on both sides.

    ☐ Send a small test first, confirm it arrives, then move the remainder.

    ☐ If moving to another exchange, sell/convert there if you wish.

  • If withdrawals are already closed

    ☐ Re-read the announcement for any stated conversion plan or next steps.

    ☐ If none is stated, contact support and monitor updates from the venue. (Binance)

  • Stay safe

    ☐ Use only official exchange/project pages; beware of phishing during delistings.

    ☐ Never share seed phrases or 2FA codes; verify sender domains and alerts. (Kraken Support)

  • Keep records

    ☐ Save the announcement, your withdrawal transaction IDs, and any trades for your own tracking and potential tax reporting.

If a token is RENAMED / MIGRATED (treated like a delist in SageMaster)

What it means (plain English):

A rebrand, contract migration, or redenomination to a new ticker. Exchanges may either auto-swap at a published ratio and timeline, or ask you to withdraw and complete the migration elsewhere. Recent example: Maker MKR to SKY at 1 MKR = 24,000 SKY, with specific suspension and cut-off times. (Binance)

Action checklist

  1. Read the rename/migration notice

    ☐ Identify the swap ratio, any snapshot time, and when deposits/withdrawals pause or resume. (Binance)

  2. Check your exchange’s handling

    ☐ If it auto-swaps, note when the new ticker will show in your account—no movement required.

    ☐ If it does not auto-swap, treat it like a delist: withdraw the old token to a venue or wallet that supports the new asset and follow the project’s process. (support.binance.us)

  3. After the swap

    ☐ Verify your balance reflects the published ratio.

    ☐ If you plan to trade, confirm where the new ticker is live (use market-listing aggregators such as coinmarketcap.com and check Markets / Market Pairs). (CoinMarketCap)

  4. Stay safe & keep records

    ☐ Expect heightened phishing around renames; stick to official channels. (Kraken Support)

    ☐ Save the announcement and any swap confirmations for your records.

Remember: SageMaster has already removed the affected token from your Basket page and ignores it in rebalancing. Focus your actions on your exchange or wallet; your Basket keeps running.

Disclaimer: Trading involves significant financial risk and can result in substantial losses. Past performance does not guarantee future results. SageMaster does not provide financial advice. Users should ensure compliance with local regulations.