Issue with Supported Exchanges in Sagemaster Krypto

Dear Sagemaster Krypto Support Team,

I hope this message finds you well. I am writing to bring to your attention an issue related to the supported exchanges listed on the Sagemaster Krypto exchange management page and the assistants they are compatible with.

Upon closer inspection, I have discovered that the only exchange functioning properly is Binance. A team member residing in the UK encountered difficulty opening a Binance account due to restrictions in the region. Consequently, she opted for Kraken. We configured the QFL Master Premium, a widely-used setting, which, unfortunately, has not triggered any trades. It seems that all providers, except for Sam and Gino Free, exclusively support Binance.

I would appreciate clarification on how users who have purchased Sagemaster Krypto and utilize wallets on exchanges other than Binance should proceed in such cases. It is crucial to address this matter promptly to ensure that all supported providers can initiate trades on various exchanges.

Thank you for your attention to this matter, and I look forward to your guidance on how to resolve this issue.

Best regards,

Jan Salma

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Status

Completed

Board

❓Ask for clarification

Date

About 2 years ago

Author

Salma Jan

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