Profit Protection Predicament: Urgent Fix Needed for Pips Miscalculation!

Today's trading encountered a setback when it failed to close partial gains at a positive level of 15 pips. The issue lies in the system's inability to display and calculate pips, prompting the need for immediate correction. I recommend suspending the entire sagemaster until this matter is resolved.

Trading operations heavily rely on securing partial profits and protecting accounts, but unfortunately, these functions are currently not operational. Strikingly, they were functioning just last week. Yesterday, I submitted a ticket titled 'Problem in provider analytics,' specifically addressing this issue. The system's inability to determine the number of pips it's working with hinders its ability to execute the correct 'else, IF' procedures.

I request your prompt attention to resolve this matter as soon as possible. Your swift action on this is greatly appreciated. Thank you.